FAQ

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Frequently Asked Questions

  • Is the tour handicap accessible?

    Due to the given landscape and centuries-old architecture in the city of Hamilton, this tour is not handicap accessible. Those taking this tour must be able to navigate steps and short hills on portions of this walk.

  • Is there a cancellation policy?

    Once purchased, tickets cannot be refunded or rescheduled. Your space is guaranteed on the tour. No partial credits or rescheduling is allowed for partial attendance, no-shows, or late arrivals. It is your responsibility to show up at the specified location at the scheduled time. Your tour will commence promptly as scheduled, rain or shine.

  • Is there parking available?

    Parking is available at nearby parking lots or on the street.

  • Do you accommodate cruise ship passengers?

    Of course, we love our cruisers! It is very easy to get to our tour from the cruise ship.


    Most cruise ships dock in the Dockyard.  The Bermuda water ferry dock is right next to the cruise ships. This 15-minute ferry ride will bring you into Hamilton where the food tour takes place. From where the ferry docks in Hamilton, you can see the meeting spot for the food tour is visible and it is a short 2-minute walk down Front Street.


    Tickets for Bermuda’s transportation water ferry can be purchased right off the cruise ship near the ferry dock.  The ferry runs every 30 to 60 minutes so you can easily arrive on time for the tour.


    If your cruise ship docks in Hamilton, the cruise ship arrivals terminal is right across the street from the food tour meeting point.


    PLEASE be advised….Tickets must be purchased in advance as we only have 12 guests on each tour and cannot accommodate walk-up traffic. We look forward to hosting you and adding to your experience in Bermuda!

  • Are children allowed?

    Our tours are geared more toward adults, however, well-behaved children may join us with a paid ticket. The tour is 3-3.5 hours long and involves standing, walking, and listening. Some children have a limited attention span; therefore, the tour may not be appropriate for them. Parents, who know their children best, should consider this and assess their situation individually.

  • Do we only walk around and sample food?

    Absolutely not! Our tours combine architectural commentary, historical facts, local culture, and culinary insight into a unique three-hour experience. Imagine walking through Hamilton eating our local artisans' most delicious foods while learning about this unique city from real locals.

  • What if I have dietary restrictions or allergies?

    Please be sure to let us know if you (or anyone in your group) has a dietary restriction (e.g. vegetarian, diabetic, allergy, etc.) when you purchase your tickets. As long as we know in advance, we can accommodate your needs.

  • Do I need to purchase tickets in advance?

    To maximize your chances of getting the day, time, and number of tickets you prefer, please book well in advance. Tickets can only be purchased with a Visa, AMEX, or MasterCard from our website or by calling. Cash and/or walk-up traffic on the day of the tours are not accepted.

  • If a food tour is sold out, can I get on a waiting list?

    We do not provide a waiting list. If the tour is listed as unavailable, all tickets and places on that tour have been sold.

  • Do I need to tip?

    Your tour guides will work hard to make sure you have a wonderful experience. Although it is not mandatory, a tip or gratuity at the end of the tour is greatly appreciated and a great way to thank your tour guide.

  • Are bathrooms available during the tour?

    Yes, bathrooms are available during the tour at most of the selected food-tasting locations.

  • What do we do in case of bad weather?

    The tours are held rain or shine. All of our stops are inside the establishments on the tour allowing us shelter from the elements. We also provide ponchos in case of sudden weather changes or if you do not have your own umbrella. However, we advise you to check the weather conditions for your day’s event and dress appropriately.

  • Do you support corporate or private events?

    We absolutely do! Tours are able to be purchased in their entirety to be used for corporate, business, events, or family celebrations.

  • What should I bring with me?

    You should bring with you a camera and a bottle of water. When it’s really hot out, we recommend an application of sunscreen on exposed parts of the body and a lightweight pair of sunglasses. If it looks like rain we can provide you with a plastic rain poncho.

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